On February 1, 2024, it was reported that at least three employees at William Hill had been fired for embezzling more than $70,000 from kiosks at Nevada sports wagering sites. The Nevada Gaming Control Board (NGCB) had been investigating the incidents since December 2022. It was discovered that customer service agents at William Hill had fraudulently added money into kiosks using computer programs, printed fake vouchers, and later cashed them in. The suspects also used their cellphones to choose which kiosks were to be altered.
One of the employees involved in the scheme was identified as Mariah Butler. She was employed as a supervisor and is wanted for forgery. Another employee, Tionne Ryans, was charged with theft between $25,000 and $100,000, as well as forgery. Four other suspects were also wanted for theft.
Last February, Nevada authorities made similar arrests for embezzlement at William Hill kiosks in Las Vegas. Two of those charged were Shravan Singh, a supervisor, and Paige Steiner, a customer service agent. Singh and Steiner have since pleaded guilty and will pay more than $200,000 in restitution. The investigation which led to the arrests of Singh and Steiner was launched in 2021.
The embezzlement was not initially caught by William Hill due to Singh’s position and involvement. When an internal audit by William Hill uncovered concerns, the company officials notified Nevada authorities. William Hill runs 100-plus race and sportsbook sites in Nevada. In 2021, Caesars Entertainment acquired William Hill for almost $4 billion.
The investigation into the embezzlement at William Hill is ongoing, and the company is working with Nevada authorities to ensure that such incidents do not occur in the future.